Terms and Conditions

Users Rights and Responsibilities:

Users agree to providing their information to Bezat application.

Users guarantee the information provided are true and accurate.

When one of our userswin, they will be contacted through the information provided during registration on the application.

Users have the right to amend their details at any time by accessing their settings tab on the application to amending any personal details along and/or the login password.

If a winner does not claim their prize, the application’s management will apply the stated law to organize promotional campaigns in respect of unclaimed prizes in coordination with the consumer protection authority.

If the winner did not reply to the email sent or call made within 3 consecutive days, then the draw will be made for another person/client and the winner’s coupon will be terminated.

Users are entitled toOne free coupon upon downloading the application.


Each user will be provided One coupon for every 5 BD spent with any Partners registered with the application. The Partners will be obliged to provide each customer with one coupon for every purchase made with a value of 5 Bahraini Dinars from the Partners. In addition, Partners are obliged to pay the value of the coupons provided to the customers as per the initial agreement while being provided with our service. Moreover, coupons have no monetary value and cannot be exchanged for cash, they qualify users to enter the raffles and each coupon has its unique number.

Coupons on Delivery Requests:

if ordered are made over the phone or on online, users can provide their codes to our partners. Partners are obliged to provide a coupon for every BD 5 spent by users.

Training on using the Application:

The first part is obliged to provide the application service, training of staff on how to use application, and to following up with the partners for any requirements that benefit all parties.

Monthly and Yearly Draws:

Draws will be conducted under the supervision of the Ministry of Industry, Commerce and Tourism in the Kingdom of Bahrain.Monthly and yearly draws differ according to the applications vision. All draws will be photographed (the prize and the winner). Pictures will be posted on social media and will also be made available on the application.

Monthly and Yearly Prizes:

The monthly and yearly prizes are provided by the Bezat establishment. Prizes start from 1,000 US dollars monthly and 10,000 US dollars yearly for the First year.

Special prizes are provided by the commercial shops partnered with the application. Theraffel for the special prizes will only include the coupones obtained by users from that particular merchant.

Bezat application management must approve the special prize, and a memorandum of understanding must be signed.


7- Cancelling the service:

Partner can cancel their subscription with the application by sending a written letter with a 15-day notice period. Partners must pay all the pending payables.

Furthermore, coupons that were provided to the users from the partner will not be cancelled and will remain eligible to enter the respective draws.

Unfortunate Events:

If any uncontrollable event takes place during the process of raffle draw, then the draw will be repeated as per the instructions of the consumer protection authority in the Ministry of Industry, Commerce and Tourism.

No party will be responsible for any party other than themselvesfor any delay or failure to fulfil any of their obligations under the agreement in case any an unfortunate event occurs including and not limited to any of the following:  death, governmental acts, war, fire, flood, bombing or civil unrest. To avoid doubt, there isn’t anything in this agreement that prevents customers from paying any of their obligations. If a problem happens during the payment process, the harmed party must contact us, and we will resolve the issue as soon as possible.

Winners Photography:

The holder of the winning coupon is obliged to agree for their picture to be takenupon receiving the prize. The picture will be used in the application and on social media.


Bezat and its partners will not be liable to each other in the case of any delays to failure to fulfil any obligations under this agreement, this includes but is not limited to: death, governmental acts, war, fire, flood, bombing, or civil unrest.

The independency of clauses

If any of this agreement’s clauses is proven to be illegal, or not executable, all the remaining clauses remain valid and applicable.

The Entire Agreement:

The stated terms cover all the terms of agreement between the parties with to the subject matte in regards to: canceling the agreement, and/or the arrangement, and/or pervious understandings on the subject.

Our Right to change these Terms and Conditions:

Bezat can revise these Terms and Conditions at any time and accordingly amend this page.

You are obliged to abide by any changes made on these terms and conditions and visit this page every once in a while, to be aware of any changes made.

Terms of using Bezat Site and Application:

This page (with the referred to documents) will provide you with the terms of usage that shall be applied upon accessing bezatapp.com or any application available in the application store or other as a visitor or registered user.

Please read these terms and conditions carefully before using our application or website. Upon accessing our website or application, you are agreeing to and will abide by these terms and conditions. If you do not agree to these terms and conditions, kindly do not use our site or application.

Using our Services:

Accessing our site and services is accepted for a limited period only and we have the right to withdraw or revise/change the duration of your access to our services or site without prior notice. We are not responsible if for any reason our site or services are unavailable at any time or any period of time.

Every once in a while, we may limit or shorten the access period of the registered users with us to some specific sections of our site or application. You are responsible for ensuring and maintaining the confidentiality of your access registration details. In the event you feel your access details is being misused, you need to notify and contact bezat@bezatapp.comimmediately. We are able to deactivate your account at any time.

Acceptable Usage:

You can only use our service legally.

You cannot use our site or services in any way that could breach any local or international laws.

You cannot send, receive, accept, download, use or reuse anything that conflicts with our terms or condition and/or that does not meet our scope of services.

You also agree not to access any section of our site or services without permission or interfere, damage or deactivate any network we use for our services.

Active Features in our Site:

We can provide every once in a while, specific active features that will allow you to participate through our site or application such as the chat rooms. Generally, we do not supervise any active feature we provide; however, we can always remove any violating content. If we decided to supervise an active feature, we will notify you before using the service and will provide you with details on how to contact the supervisor for assistance or resolving issues.

Standard of Contents:

These standards of contents apply on all contributions made to our services, and other active service associated with it. You should abide by these standards and message too. These standards also apply to the full and every part of the contributions. The contributions must be specific (if factual), sincere (if they were views) and must be as per the law in the Kingdom of Bahrain or any country it is generated from. Contribution must not:

-Contain any slander against any person, obscene, offensive, hatred, infamous, violent/ engorge violence, racist, sexist, religious, discrimination, ableism, or age discrimination.

-Copyright infringement, violation of data rights, or violate trademark rights.

-Be deceptive to any person, or infringe any third party’s legal rights, such as contractual duties, or a confidentiality duty, or promotion of illegal acts.

-To be threatening, offensive, effects other people’s privacy, causes discomfort, anxiety, disturbing, or embarrassing to someone else.

-To be used to impersonate a person, or false claim of your identity or cooperate with any person or to give the impression that we are the source is this is not the truth.

-Promote, or assist in any illegal actions such as copyright infringement or misuse of computers.


Failure to abide or comply with the terms and conditions is considered to be a primary breach or violation of the usage terms and may result in taking the following actions:

-Immediate, temporary or permanent withdrawal of your right to use our services.

-Immediate, temporary or permanent withdrawal of your right to extend your contribution to our services.

-Issue a Warning.

-Undertake legal actions against you which includes compensation for all expenses incurred (including but not limited to administrative and legal expenses) from the violation.

-Disclose such information to the authorities if necessary.

-The procedures mentioned in these conditions are not limited and we can take any other required measures we deem necessary.

Copyright of Ideas:

We are the owners of all ideas in our site, the services we provide and the published information (except your contributions). These ideas are protected by copyright, information around the world. It is not permitted to copy, redevelop, republish, download, publish or make it available to everyone or use; of anything available on the site in any way apart from your personal non-commercial use.

Reliance on Published Information:

There should be no reliance on the comments posted on our site to be considered as reliable advice. Therefore, we state that we are not held responsible in any way to the comments published by visitors of our customers or any person who knows its contents.

Continuous Changes to our Site and Services:

We aim to update our site and services on continuously where contents can change at any time. When necessary, we can cease access to our site and services or close for an unlimited period of time. Any of the contents available on our site and services may be outdated, however, we are not held responsible to update such contents.

Our responsibilities

To the extent permitted by law, the Bezat application provides service “as they are” and content “as available” basis and we do not have any representation or warranty regarding the content or availability of the services or that it will be error-free or and correct and defects.

Bezat and the partners shall not be liable for any direct, indirect, special, or consequential damages whatsoever in or out of the contract, caused by the user’s misuse of services. In case Bezat or the partners have a liability towards the users, it is limited to the coupons and the offers obtained or used.

This does not include or is limited to the liability of the application or its partners for any illegal subject that undertakes no responsibility such as in the event of death, personal injury caused by negligence, fraud, or providing false data.

We have taken all precautions when processing our site and our services. However, we will not be responsible for any errors or any technical problems that you may encounter when using our application or website.

If we are notified of any errors on our site or application, we will try to correct them at the soonest.

To the extent permitted by law, we will completely exclude liability (whether arising out of contract, negligence or otherwise) from any loss or damage that may be experienced by you or any third party related to our site, our service or any site linked to our site and any content posted on it. This does not affect our liability in the event of personal death or injury resulting from our negligence or our responsibility in the event of fraud, making false statements or making false statements on a fundamental matter or any other liability that cannot be excluded or restricted under applicable law.

Upload content to our site and application

You understand and agree that we have the right to use, copy, distribute, sell, disclose any content or information uploaded to our application or website any third parties for any purpose related to our work. If such content is protected by intellectual property rights, you grant us a permanent, international, royalty-free license to use, modify, distribute, sell and disclose such content to any third parties for any purpose related to our work.Credit card payments and excluded, we will not collect this type of information and will only be obtained by e-payment companies.

The judiciary and the applicable law

The Bahraini courts have jurisdiction over any allegation arising out of or relating to: visiting our website, or using our application. Any dispute or claim arising out of or relating to these terms or subjects (including dispute or non-contractual claims) shall be governed by the law of the Kingdom of Bahrain.


We can revise these terms and conditions on this page at any time. It is expected from you to visit this page every once in a while, for us to be aware of any changes we make, as you must abide by it.

Information about you and your visit to our site and services:

We collect specific information about you as a result of your usage of our services. This is explicitly explained in our privacy terms and conditions.


If you have any enquiries on the services available, please contact us via email on: info@bezat.com or call us on 13399993.

Cancellation of Coupons:

If the coupons have been provided (by mistake or coincidence) the partner can cancel these coupons and no fee will be charged for the cancellation process or the coupon price.

Coupons and Special Draws:

If the owner of the Company / Partner wishes to have a special draw for their customers, then they should undertake the responsibility of providing the prize. It shall also be agreed with the first party when the draw will take place, which will be conducted under the supervision of the consumer protection authority in the Ministry of Industry, Commerce and Tourism.

When a customer has won, the first party will coordinate with the second party and the winner for a photograph while receiving the prize at the partner’s location.